Managing Director
Ryan Rhoads, LMHC
Throughout his career, Ryan has supported providers who serve individuals with complex needs and at-risk populations. He is passionate about provider transformation, innovation development, and equipping providers to deliver the best possible care and support for those they serve. Ryan’s experience includes responsibility for creating and leading the implementation of an overall Provider Transformation Strategy, including the Community of Innovation™ and Project ECHO® demonstrating innovative leadership in partnering with complex health and HCBS providers to improve direct services delivery and quality of life for their clients.
Ryan is an experienced Senior Leader with rich managed care experience with national carriers supporting complex health populations. He served as a
leader of network and provider relations across multiple states and lines of business, with a primary focus on Managed Medicaid, supporting provider operations and partnering with network providers to improve operations and develop meaningful services for members with I/DD, BH, LTSS, OUD and Foster Care needs. Achievements include development and implementation of the Community of Innovation, a human-centered design model, and implementing Project ECHO across multiple content areas and states. Additionally, leading an organizational redesign of provider relations focusing on provider support and initiative-taking issue resolution though internal operational efficiency. I also have experience in clinical and network health plan operations through leadership roles in business development, clinical health plan implementations and pilot program development to support complex health populations through provider partnerships.
Prior to his career in managed care, Ryan worked in direct practice in a community mental health center, serving the juvenile justice and child welfare populations. He oversaw intensive home—and community-based service, led the implementation and operation of a therapeutic foster care division and school-based therapy services, served as the gatekeeper for juvenile behavioral health state hospital placements, and was responsible for grant procurements to expand service delivery areas.
Ryan holds a bachelor’s degree in psychology from Indiana Wesleyan University and a master’s degree in counseling psychology at Indiana State University. He is a Licensed Mental Health Counselor (LMHC) and resides in Indiana.